Our employees work for us because they want to make a difference in the world
Pulse Infoframe is a global health technology company focused on cancer, rare/orphan disease, and chronic conditions that affect children and adults alike. We believe that medical advances are made when data is shared across boundaries and we are leaders in real world evidence collection. Our customers include leading global pharmaceutical and biotechnology companies, academic medical centers, government agencies, payers, and patient advocacy organizations.
Working for Pulse Infoframe is rewarding.
The Pulse Infoframe culture is fueled by a dedicated team of research scientists, data engineers, and product managers committed to making a difference. That means you need to be committed to making a difference, too.
Working for Pulse Infoframe also means you thrive in a team environment.
Teamwork isn’t a trendy phrase here: It’s how we operate. Our customers are part of our team, too, because the journey toward effective treatments for rare diseases, cancer, and chronic conditions travels on a long and winding road. It cannot be taken alone.
Join an innovative, collaborative entrepreneurial company that has created a breakthrough business and technology model and platform for:
working with the top thought leaders and patient advocate organizations
applying rich analytical capabilities
engaging patients and delivering disease registries worldwide
delivering rich insights and actionable intelligence through data
helping patients improve their overall health and finding alternative therapies through clinical trials
Be a part of our dynamic, mission-driven company as we grow into an untapped marketplace.
If the above sounds like a good fit for you, then have a look at our openings below. We’d love to hear from you.
Our headquarters are in London, Ontario and Boston, MA. We prefer local candidates but are open to remote employees in Canada/the US with the right mix of skills and the drive to contribute.
Quality Specialist
Position: Quality Specialist
Type of Work: Remote, hybrid or on-site dependent on candidate location.
Location: London, ON
Position Summary
Pulse is seeking a Quality Specialist to join our Quality and Scientific team that builds and maintains our cloud-based platform that powers our products. Reporting to the Director of Quality and Product Delivery, the Quality Specialist (eTMF Specialist) is responsible for the day-to-day management of eTMF and QMS, including oversight of the review and approval of eTMF documents and generation of reports to measure completeness, accuracy, and timeliness of the eTMF and QMS. This role has a strong focus on ensuring that document management operations are performed with adherence to ICH-GCP guidelines, other regulatory requirements, and standard operating procedures (SOPs). The role will also ensure the eTMFs for clinical studies and Quality documents are inspection ready at all times.
Key Responsibilities
- Main administrator for the company eTMF and QMS system.
- Understand and be willing to learn the eTMF and QMS system and its functionality.
- Maintain all company Quality documents to current revisions. This includes but is not limited to eTMF, SOPs and Policies.
- Ensure all Quality documents are current and trained by all respective employees, contractors and or consultants.
- Ensure all documents meet all regulation standards including but not limited to ICH-GCP and FDA.
- Assist with project management to oversee projects from scoping to delivery.
- Work cross departmental to ensure compliance with regulatory bodies.
- Assist with Quality audits where required.
- Reviewing and oversight on company deviations and CAPAs
- Recommend process improvements.
Qualifications
- Bachelor’s degree is preferred.
- 3-5 years of experience in clinical trials and regulatory documents is required.
- MasterControl experience is preferred.
- Accountable and inquisitive, thinks “outside the box “.
- Must be methodical, compliant to processes yet flexible when needed.
- High ability to manage priorities and Local Study Team expectations.
- Independent yet able to work cohesively with a team.
- Experience with electronic trial master file system(s) including uploading, reviewing, QC, approval of study required documents.
- Working knowledge of the Clinical Study Process and an understanding of the range of working procedures relating to it, together with an understanding of the ICH/GCP guidelines.
- Working knowledge of clinical study documents.
- Ability to develop advanced computer skills to increase efficiency in day-to-day tasks
- Good verbal and written communication.
- Good interpersonal skills and ability to work in an international team environment.
- Willingness and ability to train others on study administration procedures.
- Display excellent organization and time management skills, excellent attention to detail, and ability to multi-task in a high-volume environment with shifting priorities.
- Team oriented and flexible; ability to respond quickly to shifting demands and opportunities.
- Integrity and high ethical standards.
Pulse Infoframe values diversity. We’re proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. If a job applicant requires an accommodation during the application or selection process, we will work with the applicant to meet the accommodation needs.
Executive Assistant
Position: Executive Assistant
Type of Work: On-site, Full-time, Permanent
Location: London, ON
Pulse Infoframe is a global health technology company focused on cancer and rare/orphan diseases. We believe that medical advances are made when data is shared across boundaries, and we are leaders in Real World Data / Evidence. Our customers include leading global pharmaceutical and biotechnology companies, academic medical centers, and patient advocacy organizations. The Pulse culture is fueled by a dedicated team of research scientists, data engineers, and product managers committed to making a difference.
Position Summary
Pulse is seeking an experienced Executive Assistant (EA). The ideal candidate for this role is passionate, highly organized, exceptional interpersonal skills, ability to work in a fast-paced environment and flexible in their approach.
Key Responsibilities
Calendar Management:
- Maintain the CEO’s calendar by scheduling appointments, meetings, and events, considering priorities and deadlines.
- Coordinate travel arrangements and accommodations, ensuring seamless itineraries. International and domestic travel.
Communication Liaison:
- Act as the primary point of contact for internal and external stakeholders seeking access to the CEO’s time and attention.
- Handle incoming emails, calls, and correspondence, responding or redirecting as appropriate.
Meeting Coordination:
- Prepare agendas, presentations, and necessary materials for meetings, both internal and external.
- Record minutes, action items, and follow-up tasks during meetings, ensuring timely execution.
Confidentiality and Discretion:
- Handle sensitive and confidential information with utmost professionalism and discretion.
Document Management:
- Organize and maintain electronic and physical files, ensuring easy retrieval and archival of documents.
Project Support:
- Assist the CEO in managing special projects by conducting research, preparing reports, and coordinating team efforts.
Relationship Building:
- Cultivate positive relationships with internal teams, external partners, and clients on behalf of the CEO.
Travel and Event Coordination:
- Coordinate logistics for business trips, conferences, and events, managing arrangements and logistics.
Expense Management:
- Monitor and reconcile expenses, ensuring accuracy and adherence to budget guidelines.
Task Prioritization:
- Evaluate and prioritize incoming requests and tasks, managing time effectively to ensure critical deadlines are met.
- Continuous Improvement:
- Identify opportunities for process improvements and implement best practices to enhance efficiency.
Qualifications:
- College or bachelor’s degree in business administration, Communications, or a related field is considered an asset.
- 3 years of experience as an Executive Assistant, preferably supporting C-level executives.
- Excellent verbal and written communication skills, with a keen eye for detail.
- Proficiency in all Microsoft systems.
- Specialized computer skills including the ability to use various applications such as database, spreadsheets, report writing, project management, graphics presentation creating/editing, and scheduling software.
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- Strong interpersonal skills and the ability to interact professionally with individuals at all levels.
- Demonstrated ability to maintain confidentiality and exercise discretion.
- Positive attitude, proactive approach, and willingness to take initiative.
What We Offer:
- Engaging and supportive team dynamic
- Comprehensive onboarding, interactive training with well-defined work processes and workflows
- Benefits package – health, dental and vision
- Free on-site parking
- Beautiful office & location
- On-site kitchen
Pulse Infoframe values diversity. We’re proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. If a job applicant requires an accommodation during the application or selection process, we will work with the applicant to meet the accommodation needs.
